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Client Reviews

Choosing the right support for yourself or your child is an important decision. Hearing from others who have been through similar experiences can help make that choice feel clearer and more reassuring.​

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Here you'll find reflections from both families and individuals I've worked with - shared in their own words. Each story is personal and outcomes naturally vary. Nutritional therapy is a complementary approach and should be used alongside, not in place of, medical care.

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Please select from "Young People" and "Adults" below to read some of the experiences kindly shared by clients.

Raspberry Popsicles

Annette is extremely knowledgeable, caring, and is really invested in my daughter’s health. She is incredible at peeling back the layers to discover and treat the root cause. In addition to the help she has provided my daughter, she has been the most incredible support to me while I navigate my daughter’s IBD diagnosis.

 

She is, without a doubt, the most empathetic practitioner I have ever met. Annette takes the time to explain everything and help build your knowledge, which has been incredibly empowering after initially feeling so lost and powerless after diagnosis. I am amazed at the progress my daughter has made and cannot recommend Annette highly enough.​

Michele, daughter aged 13

Inflammatory Bowel Disease (IBD)

When our daughter was diagnosed with ulcerative colitis, I felt completely lost. I knew I wanted to try a more holistic path, but I didn’t know where to start. Everywhere I looked there was so much information about diets, supplements, and the gut microbiome, and it all felt confusing and overwhelming. I’d never looked into any of this before, and I just wanted someone to guide us in a way that was attuned to our daughter’s individual needs.

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That’s when I came across Annette in her holistic IBD Facebook group. From the very first chat, she felt like a lifeline. We’ve now been working with her for seven months, and honestly, I don’t know how we would have managed without her.

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Annette is incredibly knowledgeable about IBD, as well as nutrition more broadly. She helped us arrange a comprehensive GI stool test and took the time to explain the results through an IBD lens. She then created a tailored supplement and diet plan to address bacterial imbalances and nutritional deficiencies, and kept adjusting it as our daughter’s needs, preferences, and sensitivities changed - all while keeping it practical and affordable. Annette also helped us feel more confident in hospital appointments, from understanding medication options to interpreting blood test results and knowing which questions to ask.

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The impact has been remarkable. After months of careful adjustments, our daughter is now in remission. Her calprotectin has fallen from over 2200 to just 25, and her symptoms are minimal. We honestly couldn’t believe it when we got the results.

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On top of her expertise, Annette is one of the kindest and most genuinely caring people I’ve met. She always made time for our questions, remembered our hospital dates, and checked in to see how things were going. Her knowledge, guidance, and support have made an enormous difference to our family during such a stressful time.

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I wholeheartedly recommend Annette to anyone looking for holistic IBD support.

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Lilith, daughter aged 11

Ulcerative Colitis

I’m so grateful to Annette for all her help over the past year with my son's Crohn’s. When we first got the diagnosis,  I was devastated and didn’t know where to turn. I was in shock and constantly in tears. I spent most nights researching and trying to work out what to do. I was so scared.

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I reached out to Annette for help, I immediately felt we were in safe hands. She understood exactly what we were going through, and helped take the pressure off. We had clear guidance to follow, and it worked for my son (he was only 3) and Annette made sure everything we did fit both our routine at home and his time at preschool.

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I was finally able to stop worrying and focus on being there for my son and his siblings who were all feeling the strain. We came back together as a family. I trusted that my son was in the best hands and most importantly,  Annette was always there to reassurance me whenever I needed it.

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It’s now been a year since his diagnosis, and his condition remains well-controlled. We’re very thankful. We still check in with his doc, and he's really happy with his progress - and so are we!

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Martha, son aged 4

Crohn's Disease

We’d tried so many IBD diets, but none seemed right for our daughter. I felt like I was constantly researching and following what people online were suggesting, but not getting anywhere.

 

More than that, we were worried that our daughter was starting to feel anxious around food and what was ‘safe’ for her to eat, and we didn’t want that to escalate.

 

Although her inflammation was under control with medication, but she was still getting a lot of symptoms – having to run to the toilet, worried about leaving home, fatigue, hair loss and was struggling to regain weight.

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Everything changed when we reached out to Annette. She helped cut through the confusion and came up with a plan that worked for our daughter - foods she likes, things that helped her fit in with her friends. No more trial and error! It was great – finally a diet that is actually what SHE needed.

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Annette helped rebalance my daughter’s food and also ran some Nutrigenomic and nutrition evaluation testing which helped us to see what her increased needs were. Once we made these adjustments we really started to see dramatic improvements. Her hair has grown back, she’s full of beans and is doing way better at school.

 

We’d recommend everyone to have a nutrition check with Annette, it’s amazing what difference it makes.

​CJ and SJ, daughter aged 12

Ulcerative Colitis

Taking our daughter to Annette’s clinic was the best decision we’ve ever made. From our first meeting, we felt hope again. Annette’s knowledge and insight were outstanding - she noticed things in our daughter’s tests that others had missed, and explained the difference to us too, that most ranges don't show what optimum health is, just where the boundary to poor-health is. She also explained how our daughter's needs were so much greater in some areas.

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Well, after putting all the great advice into action, a year on, our daughter is thriving. She's back at school after having been off for more than 6 months previously. She's enjoying time with friends, and eating a wide range of foods again without pain. Annette is truly exceptional - we’re so grateful and continue to recommend her to others, who all say the same!

​E.H. daughter aged 9​

Crohn's Disease, SIBO

My daughter was struggling to eat without vomiting, she had lost a lot of weight, was terribly thin and had no energy. Everything she tried to eat either caused her pain, or wouldn’t stay down. It was such a difficult time. It got to the stage that she was unable to get out of bed, or come downstairs without one of us helping to carry her. We were extremely concerned. 

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One of my colleagues recommended Annette. Straight away Annette understood what we were going through. Someone understanding and not dismissing our daughter’s symptoms took a great weight from us.

 

Annette suggested some tests, which we did and helped us with a food and supplement plan. Step by step we started to see our daughter slowly re-emerge. Within 2 weeks she was able to come downstairs by herself again and within 2 months she was back at school. Another three months and she was back at gymnastics again, which she had dearly missed. ​She’s full of energy now and we couldn’t be more grateful.

​​​Chris, daughter aged 16

Crohn's Disease

Two years and so much pain. I wish I’d found you earlier. To have my child back again and enjoying life, I’m still pinching myself!

​L.D, son aged 15

MCAS, IBS and Functional Dyspepsia

After struggling to get things under control for over a year and a half. With no end of hospital appointments and different medications we decided to work with Annette. We’re so pleased we did. 

 

After a few adjustments over the past 4 months, the hospital have just confirmed calprotectin of 12. It was 2,219 just 12 weeks ago. My son has also put on a much-needed 5kg, is symptom free and is back at school full time – just in time for his GCSEs (not so sure he’s overjoyed about that part!).

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S.G. son aged 16

Ulcerative Colitis and Coeliac

After our daughter started Infliximab, her eczema became much worse. She also developed psoriasis on her scalp and, really upsetting for her, began losing her hair. We tried steroid creams, but they were thinning her skin and we were advised best not to use them long-term.

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It was an incredibly difficult time. She’d just started high school, and her friends had noticed the patches in her hair. The teasing affected her confidence, she was tearful in the mornings, began avoiding school and was having panic attacks when she did make it in.

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When we began working with Annette, she helped us take a calm, step-by-step approach. We started by removing dairy from her diet, and Annette guided us with good alternatives our daughter would enjoy and that I could use in cooking. She also helped us go through cleaning products we were using at home, and helped us to make swaps to reduce chemical exposure. We also worked through supporting our daughter’s digestion and her gut health and helped improve her skin microbiome too (I never even knew there was one before!).

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Over the following nine months, the changes were remarkable. First, the eczema cleared, then the psoriasis - and her hair began to grow back. She became more confident, the anxiety and panic attacks stopped, and she started sleeping better. Even her congestion and headaches improved.

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We’re so thankful for Annette’s care and compassion throughout. She truly understood what it felt like to be a parent watching her child go through this (it's heart breaking) and she always made time for us. Her kindness and guidance made such a difference - both to our daughter and to our whole family.

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Sam, daughter aged 12

Ulcerative Colitis

Blue Skies

I attended clinic with Annette earlier this year, struggling with typical middle aged weight gain. On top of that I've had eczema, asthma and high blood pressure which has been getting worse each year.

Annette took the time to work through what was going on for me, helping to find things that were triggers, and suggesting ways for me to avoid them. She helped adjust my diet, and I've really enjoyed the extra variety suggested. It's very easy to get stuck in a rut. I had a few supplements to take for a while, but quite quickly we moved on and I was able to manage with the diverse foods I was eating, plus my new daily routines.

 

A few weeks in​, I started to notice things were getting better. Knee pain was improving, I was able to get out and do more exercise, and I no longer had an afternoon energy crash.

​Best of all - I’d been worried about heading off long-haul, as this often sets things off for me, but for the first time in years, my holiday went peacefully. I enjoyed every moment, even climbed a mountain!

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I feel like I'm doing much more nowadays, and enjoying it. I'm getting out and about most days, which I'd have struggled to before. Friends keep asking my secret, and I'm happy to tell them - I would wholeheartedly recommend working with Annette. I try not to have any regrets, if I had one, it would be that I hadn't met with Annette sooner.

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JC, Tonbridge Wells

Weight gain, eczema, asthma, hypertension, arthritis

   Annette was recommended to me by a friend, and I'm so very thankful for all the help she has given me. I literally feel like I've been given a second chance.

​   Before we met, I'd been signed off with stress and I wasn't in a good place. I have a pretty stressful job - and life, but normally I cope. For some reason though last year I couldn't. I couldn't pinpoint what it was - my age, my hormones, I didn't know. But I knew things couldn't go on as they were.

   I'd tried my GP, but I didn't want medication, and talking therapy wasn't the answer either. I felt like it was my body that was struggling, and I wanted things to be back to how they used to be.  

​   Annette was like a godsend. Having someone take the time to properly listen to what I had to say, and then to actually work out what was going on was so validating and insightful. I knew there was something up, and I felt so relieved when tests were confirming it wasn't all in my head.

​   Annette's plan she set out was great. It started nice and steady at first - but that's great as it was pitched at what I could handle. After a month, things stepped up and then again the next month. By that point I felt a whole lot better. I was properly sleeping again, eating better and managing to get through the day without feeling like I was suffocating.

​   That was a year ago. I've been back at work full time for over 9 months and it's going fine. I feel so much more in control health-wise and much more able to keep things steady.

​   I’d fully recommend Annette to anyone looking to get under the lid of what’s really going on. She’s determined, insightful and really kind with it too.

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WM, London

Chronic stress/burnout

I feel 100% better now, thank you for everything. It’s like the brain fog has lifted - I can think clearly again, and I’ve not needed an afternoon nap for months. I’m enjoying getting out and about and have just booked two more holidays for this year. My blood tests are all back in range – such a relief.

 

AS, Sussex

Pre-diabetes

No more bloating, or tummy ache it’s all gone! I can now go out to eat dinner again as long as it’s not too often. But I’m loving it anyway. It’s been well worth the work to get here, thank you so much for guiding me on this, and for all of your encouragement. I could never have done it without you.

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EH, Sussex

Digestive discomfort

You’ve pieced things together and I’ve finally got answers. Now everything is so much more under control – I’ve got my energy back, the pain has all but gone and I’m getting a good 7-8hrs sleep each night again. I feel 10 years younger! I’ll be forever grateful for all your support.

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CH, Danmark

When I first came to see Annette, I was down to just four “safe” foods, everything else caused intense pain. I was even reacting to simple things like toothpaste, which would make my face swell and break out in an itchy rash.

Annette took the time to really get to the bottom of it, running both genetic and lab tests to piece everything together. The results were eye-opening. For the first time, I saw why I’d been struggling for so many years, and Annette explained everything clearly and in a way that made complete sense.

Once we had that clarity, things started to turn around. It wasn’t instant, after thirty years of battling this, I knew it would take time. But step by step, over about five months, I was able to reintroduce foods and now eat a pretty normal, healthy diet. I still avoid gluten and take it easy with high-histamine foods, but the freedom I have now is incredible. And toothpaste - finally - is no longer a problem!

I’m genuinely so grateful for Annette’s help, her knowledge, and her persistence. It’s made a huge difference to my life.

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Steve, C.

Annette Hawes Limited. Registered in England and Wales, 16442417.  Registered office: 22 Hove Park Way, Hove, East Sussex, BN3 6PT, UK.

Not VAT registered. 

Member: Association of Naturopathic Practitioners (mANP). Registered with the General Naturopathic Council (rGNC).

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